Curious for more? Here are a few other case studies you might find interesting.
Reimagining Amazon Prime Cancellation for Ethical Transparency
UX Audit, Ethical Redesign
Ethnographic Study of Messaging Behaviour Across Diverse Regions
Enabling Vernacular Creators on ShareChat
Vernacular Language Application
Ethnographic Research
A transparent Digital Ecosystem for Lenders and Borrowers
FinTech